Refund policy



Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

 You can contact us at info@honeycombfloralcompany.com.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items).

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
If there is an issue with your order please let us know within 2 days of receiving it and we will do our best to make it right.